Privacy Policy

Last updated: 4 Dec 2020

Welcome to SkillHub.com (referred to as the “website,” “site”), and thank you for choosing our service. SkillHub (hereafter the “Company,” “we,” “us,” etc.) is a provider of professional resume writing and editing services (furtheк “services”) aimed at helping professionals create high quality resumes with less effort and time. Our company is devoted to creating a comfortable and safe environment for every user who comes to our website. One of our top priorities is the safety and confidentiality of your private data, which are regulated by this Privacy Policy.

When you (the person or entity who is using the website, also referred to as the “customer” or “client”) land on SkillHub.com and use the website (i.e. sign up for a personal account, place an order for our services, etc.), you are entrusting us with your personally identifiable data. Our team takes privacy matters very seriously. This Privacy Policy is created to protect our customers and employees, as well as their private data, and ensure a positive experience for everyone. This page will provide you with complete information regarding our company’s policy concerning users’ data. Reading this page, you will find out what information we collect, how we collect it, how it may be used further, and what rights you have on it.

The following policy and practices apply to all sorts of information collected through this site, its marketing strategy, events, or related services. The core goal of this Privacy Policy is to ensure that every client’s private data is collected and processed lawfully and fairly, with the relevant privacy legislation in mind.

Please read this Privacy Policy carefully and ensure you understand each and every one of its points before proceeding to use our website. For any further questions regarding our terms, policies, and practices, please contact the Company’s representatives at https://skillhub.com/contact.

Table of Contents

  • What personal information do we collect?
  • How do we use your information?
  • How do we share your information?
  • How do we protect your information?

What Personal Information Do We Collect?

To provide our customers with the highest level of resume writing service, our Company may collect, use, store, and transfer certain pieces of your personal information. The customers provide us with their private information when visiting SkillHub.com, filling out any forms on the website (e.g. an order or contact form), requesting our services, or when interacting with our Company’s reps via chat, email, or phone. The list below explains what types of information we may collect or request from you (in this Privacy Policy, all types of information are referred to as “your private data,” “your personal information,” etc.):

  • Personal data - the information you provide to us willingly when creating a personal account on this site, search for opportunities, subscribe to our service, enter a promotion or survey, or report an issue with the site. This may include email address, name, billing address, payment details, survey answers, data included in your resume, etc.
  • Technical data - this may include your login data, internet protocol (IP) address, the information about web pages you visited before entering this site, time zone settings, operating system, devices, browser type, etc.
  • Usage data - the information about your interaction with our site, services, and products.
  • Marketing & communication data - this includes the data about your interests and preferences concerning marketing and communication.
  • Sensitive personal data. - this may include information like physical or mental health conditions, race or ethnicity, sexual orientation, criminal offenses, etc. But keep in mind that our team does not request any sensitive information except what is provided by you willingly, which is why we always encourage users to omit such data from your CV before you share it with us.

How Do We Use Your Information?

All pieces of private data that have been collected from users shall be processed for the following purposes:

  • Services. SkillHub is here to deliver high-quality career products such as resumes. To deliver the best services possible, we collect, use, store, and transmit your information to our internal staff as well as trusted third-party service providers for the purpose of registering new users, processing payments, and delivering resume writing and editing services.
  • Usage. The Company also uses certain types of information (e.g. technical data, usage data, info on how you interact with our website, etc.) to access our services and make them better.
  • Cookies & other technologies. Cookies and other technologies are used on this website to enhance, protect, promote, and provide our services. You can learn more in our Cookie Policy.
  • Marketing. Finally, the Company uses your data for marketing purposes to notify you about any products or services that we believe can be interesting to you. However, we only contact users via electronic means, and only after you have given us your consent for this.

How Do We Share Your Information?

SkillHub does not sell users’ private data to any third parties or advertisers. However, we may share your data in the ways discussed below:

Users’ personal data is not being disclosed to any third parties for purposes different than those for which the data was originally collected. In the case this point of our Privacy Policy will be adjusted in the future, our Company will ensure there is a possibility to opt-out.

The Company continues to bear responsibility in the case if a trusted third party to whom your private data was transferred uses it in a way that contravenes this Privacy Policy unless the particular third party proves that it is not liable for the event that caused damage.

How Do We Protect Your Information?

SkillHub is committed to your safety and privacy. We have a dedicated team of specialists who are responsible for protecting your information and analyzing vulnerabilities. Also, our team has adopted all the necessary procedures and measures to ensure that your privacy and data protection are integrated into all processing activities.

We always guarantee that users’ private information is only being processed when we have a legal basis for processing it. Our team regularly reviews and analyzes the stored data to ensure that it remains relevant, complete, and accurate and that it is being processed in a lawful manner.

As for the storage of your data, the Company only maintains it for as long as necessary to fulfill the purposes for which it was collected.

Before our team transfers your private data to any trusted third party (e.g. partners, suppliers, software solution providers, customers, back-office support, etc.), we ensure that we have a legal basis for this (e.g. your consent).